Frequently Asked Questions
Where can I buy the Tokyo Metro 24-Hour Ticket?
Inquiry ID：OpenFAQ-001417 Latest Update：2016/12/13
Same-day tickets are sold in ticket vending machines at Tokyo Metro stations and advance sale tickets are sold at Tokyo Metro pass offices (except at Nakano and Nishi-Funabashi stations and Shibuya Station on the Fukutoshin Line). The advance sale ticket is valid for 24 hours after use within 6 months of purchase.
Please be aware that the same-day ticket will become invalid if not used on the day it is purchased. When intending to use a ticket on the next day or thereafter, please purchase the advance sale ticket.
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Contacting us by phone
Toll Free 0120-104-7679 a.m. - 8 p.m. (365 days a year)
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- *Note 1:Please take care to dial the correct number.
- *Note 2:To ensure the accuracy of our data retrieval, all customer calls are recorded.
- *Note 3:We will provide information through the three way interpreting service.
Using the Automated Information Service
Once your call is connected please follow the voice prompts to select your language and then press the number corresponding to your inquiry.
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