Frequently Asked Questions
I want to use a Wi-Fi router but I get connected to Metro_Free_Wi-Fi and cannot access the Internet. What should I do?
Inquiry ID：OpenFAQ-001359 Latest Update：2016/12/13
At the Metro_Free_Wi-Fi spot, select “Metro_Free_Wi-Fi” from the Wi-Fi list and “Delete network setup” to avoid automatic connection.
Did this answer your question? If not, please click the button below and help us improve our customer service.
This doesn't help me.
Contacting us by phone
Toll Free 0120-104-7679 a.m. - 8 p.m. (365 days a year)
- *Calls from international numbers will not connect.
- *Note 1:Please take care to dial the correct number.
- *Note 2:To ensure the accuracy of our data retrieval, all customer calls are recorded.
- *Note 3:We will provide information through the three way interpreting service.
Using the Automated Information Service
Once your call is connected please follow the voice prompts to select your language and then press the number corresponding to your inquiry.
|Type of inquiry
|Information on tickets, how to reach your destination, and station information.
|Lost and Found Inquiries