Frequently Asked Questions

Can I ask for assistance in carrying my stroller?

Inquiry ID:OpenFAQ-001254 Latest Update:2016/12/13
 

Please let us know and our station staff or guard will be happy to assist you. When using an escalator, we ask you to take your child off the stroller and fold up the stroller to ensure safety. Regarding the use of strollers, please also see below. http://www.tokyometro.jp/en/corporate/safety/attention/pdf/stroller.pdf (English page) http://www.tokyometro.jp/en/corporate/safety/attention/pdf/stroller_en.pdf (Other languages)

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