Frequently Asked Questions
Where is the Lost & Found Center?
Inquiry ID：OpenFAQ-001029 Latest Update：2018/11/14
It is located at Iidabashi Station on Tokyo Metro Namboku Line.
Note: It is accessible from inside or outside the ticket gate.
[Tokyo Metro Lost & Found Center] at Iidabashi Station on the Namboku Line
Office hours: 9:00 a.m. to 8:00 p.m. (365 days a year)
Note: Telephone interpretation service is available in English, Chinese, Korean, Spanish, and Portuguese.
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Contacting us by phone
Toll Free 0120-104-7679 a.m. - 8 p.m. (365 days a year)
- *Calls from international numbers will not connect.
- *Note 1:Please take care to dial the correct number.
- *Note 2:To ensure the accuracy of our data retrieval, all customer calls are recorded.
- *Note 3:We will provide information through the three way interpreting service.
Using the Automated Information Service
Once your call is connected please follow the voice prompts to select your language and then press the number corresponding to your inquiry.
|Type of inquiry
|Information on tickets, how to reach your destination, and station information.
|Lost and Found Inquiries