Frequently Asked Questions

When inquiring about a lost property, what information should I provide to make it easier to find it?

Inquiry ID:OpenFAQ-001025 Latest Update:2018/11/14
 

Be sure to report what you left behind, when and where.
If the item you left behind is in a bag or case, please describe what the bag or case looks like and the item inside.

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[Date of loss]
Please contact the nearest station office.

[After date of loss]
Please contact the Tokyo Metro Lost & Found Center or the respective Tokyo Metro station.

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